Your Data Protection Is Our Priority

Introduction & Scope of Policy

77fbc ("we", "our", "platform") is a trusted online gaming platform in Bangladesh. When you open an account, play games, or use our services on 77fbc, you share certain personal information with us. In this privacy policy, we explain how that information is collected, for what purposes it is used, and how it is kept secure.

This policy applies to all 77fbc services — whether accessed via mobile device, web browser, or any other means. By using our platform, you consent to the terms of this privacy policy. If you have any questions after reading this policy, please contact our support team.

What Kind of Information We Collect

77fbc collects various types of information to provide you with a safe, fair, and personalized gaming experience. The different types of information are described in detail below.

2.1 Personal Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Account login details (username and password stored in encrypted form)
• National identity card or documents required for identity verification

2.2 Financial Information

• Deposit and withdrawal transaction details
• Payment records via bKash, Nagad, or Rocket
• Account balance and bonus history

2.3 Device & Technical Information

• IP address and device type
• Browser version and operating system
• Cookie and session data
• Time spent on the platform and pages visited

2.4 Gaming Activity Information

• Game history and betting records
• Win and loss amounts and bonus usage details
• VIP level and points accumulation details

Purpose & Use of Information Collection

77fbc uses collected information only for specific, legitimate, and transparent purposes. We never sell your information to third parties.

• Account Management: To complete the registration, login, and account verification process.
• Payment Processing: To securely complete deposits and withdrawals via bKash, Nagad, or Rocket.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Age Verification: To ensure that only individuals aged 21 or above are using the platform.
• Customer Support: To provide assistance via live chat or email.
• Personalized Experience: To recommend games and offers based on your preferences.
• Responsible Gaming: To identify unusual gaming behavior and provide necessary support.
• Legal Obligations: To comply with applicable laws and regulations.

Cookies & Tracking Technology

77fbc uses cookies and similar technologies to operate the platform properly. Cookies are small text files stored on your device that help improve your browsing experience.

4.1 Essential Cookies

These cookies are necessary for the basic functionality of the platform. They are used to maintain login sessions, keep security protocols active, and correctly process transactions. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember your preferences — such as language preference or previous game settings. They make your experience more convenient.

4.3 Analytics Cookies

These cookies are used to understand which parts of the platform users spend the most time on and to improve the quality of the service. The data collected is completely anonymous.

You can control cookies by changing your browser settings. However, please note that disabling essential cookies may affect some platform functionality.

Information Sharing & Disclosure

77fbc never sells or rents your personal information to third parties. However, limited information may be shared with trusted partners in specific circumstances.

5.1 Service Providers

Limited information may be shared with selected third-party service providers for payment processing (bKash, Nagad, Rocket), cybersecurity, and technology infrastructure management. These organizations work on behalf of 77fbc and are obligated to protect data confidentiality.

5.2 Legal Requirements

If disclosure of information is required under a court order, government directive, or applicable law, 77fbc will be obligated to provide the necessary information to the relevant authorities.

5.3 Fraud Prevention

If cybercrime, fraud, or money laundering is suspected, the necessary information may be shared with the relevant authorities. This step is taken to protect our platform and all users.

Data Storage & Security

77fbc uses industry-standard technology and procedures to keep your personal information secure. Our security measures include:

• SSL/TLS Encryption: All data transferred between the platform and your device is encrypted.
• Password Hashing: Your password is never stored directly; advanced hashing algorithms are used.
• Firewall & Intrusion Detection: Around-the-clock active security layers to block unauthorized access.
• Regular Security Audits: Our systems are regularly tested to identify and fix vulnerabilities.
• Restricted Access: Only authorized staff can access your information for specific purposes.

6.1 Data Retention Period

Your information will be retained while your account is active. Even after account closure, some information may be kept for a defined period to meet legal obligations. Once that period has passed, the information is securely deleted or anonymized.

Your Rights & Controls

77fbc believes you should have full control over your own information. Your basic rights are outlined below:

7.1 Right to Access Information

You can find out at any time what information 77fbc holds about you. You can view this information through account settings or by contacting the support team.

7.2 Right to Correct Information

If any information stored in your account is incorrect or outdated, you can request that it be corrected. Ensuring accurate information is important for both you and us.

7.3 Right to Delete Information

In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained to fulfill legal obligations or resolve ongoing disputes.

7.4 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional messages from 77fbc, you can unsubscribe at any time through your account settings or by notifying the support team.

Protection of Minors

77fbc operates for individuals aged 21 or above only. We do not intentionally collect personal information from anyone under the age of 21.

Age verification is mandatory during the registration process. If a user is suspected to be under 21, the account will be temporarily suspended pending verification. If someone registers using false information, 77fbc reserves the right to cancel that account.

If a parent believes their minor child has registered on the platform, please notify our support team immediately — we will take action promptly.

International Data Transfer

77fbc primarily serves users in Bangladesh. However, due to technical infrastructure, some data may be processed on international servers.

Regardless of where data is processed, 77fbc ensures that all information remains protected in accordance with the standards of this privacy policy. Our partner service providers are also required to comply with the same security standards.

Policy Changes & Updates

Over time, our services, technology, or legal requirements may change. In that case, this privacy policy will also be updated. For significant changes, we will:

• Post a notice on the platform.
• Notify you directly by email.
• Note the date of the change on this page.

If you continue to use the platform after changes are made, it will be assumed that you have agreed to the new policy. You are therefore encouraged to visit this page regularly.

Contact & Complaint Resolution

If you have any questions or concerns about this privacy policy, or if you wish to exercise any of your rights regarding your information, please contact the 77fbc support team. Our team is ready to assist in both Bengali and English, 7 days a week, 24 hours a day.

We always take your concerns seriously and do our best to resolve them as quickly as possible. Your trust in 77fbc's secure and transparent platform is our most valuable asset.